We are constantly handed oblivious and/or indifferent customer service staff (heck they get paid and keep their jobs whether you’re happy or not) and it’s so easy for customer complaints to turn into PR nightmares since the public can now publish their versions of customer non-service on high-traffic/-visibility sites on the Internet. So if you [...]
Got a complaint? Call the PR department
May 5th, 2008 No Comments
Tags: customer abuse · customer service · pr · public relations
