Joe Beaulaurier’s Blog

This really needs no introduction except to point out the time stamps.

8:14:33 AM		System	Please hold and the next available agent will be with you shortly.
8:14:43 AM		System	Anthony has joined this session!
8:14:44 AM		System	Connected with Anthony
8:14:44 AM		Anthony	Thank you for contacting Sprint. My name is Anthony. How may I assist you today?
8:15:22 AM		Joe Beaulaurier	I recently discontinued my acct. Although my bank acct has been charged, I have no way to get the statement for the final billing.
8:16:20 AM		Anthony	One moment please I will look into this for you .
8:16:22 AM		Joe Beaulaurier	Can it be emailed to the email address on the account?
8:19:09 AM		Anthony	I apologize for the wait however I will be right with you .
8:23:59 AM		Anthony	On how long ago did you discontinue your account please?
8:24:20 AM		Joe Beaulaurier	two weeks ago.
8:24:49 AM		Anthony	One moment please let me see if we can still access it .

It’s 8:29 and I’m still waiting… meh.

Tags:   customer abuse · no customer service · sprintNo Comments