Joe Beaulaurier’s Blog

A new sandwich, ice cream, and coffee shop has sprung to life right across the street from our offices in Ferndale. Before there was a place 1/2 mile away that many PRWebbers would walk to en masse and take over their outside dining area. Maybe we’ve found a new lunch spot to camp at.

Apparently someone at Comcast sees Plaxo as something other than a company that builds their business by spamming their users’ address books. I can’t count the times I received an apologetic email from a well-intentioned friend who had wandered into Plaxo-land only to discover they had just unleashed an undesired email barrage to their entire [...]

Lee Odden posted a new status on his Facebook profile recently that says he’s ignoring content coming via Facebook except for direct messages. His short explanation, “so much noise” says it all.
It’s got to be a challenge when you’re someone of Lee’s level of online popularity. A challenge to not blow off those who wish [...]

We are constantly handed oblivious and/or indifferent customer service staff (heck they get paid and keep their jobs whether you’re happy or not) and it’s so easy for customer complaints to turn into PR nightmares since the public can now publish their versions of customer non-service on high-traffic/-visibility sites on the Internet. So if you [...]

This really needs no introduction except to point out the time stamps.

 8:14:33 AM   
  
 System 

Please hold and the next available agent will be with you shortly.

 8:14:43 AM   
  
 System 

Anthony has joined this session!

 8:14:44 AM   
  
 System 

Connected with Anthony

 8:14:44 AM   
  
 Anthony 

Thank you for contacting Sprint. My name is Anthony. How may I assist you today?

 8:15:22 AM   
  
 Joe Beaulaurier 

I recently discontinued my acct. Although my [...]